Mid-Market Account Manager

Job Summary

Driving revenue growth remotely, the full-time Mid-Market Account Manager will manage client relationships, focusing on upselling and cross-selling opportunities while negotiating contract renewals and generating new business within assigned accounts.

Key responsibilities

• Increase net dollar retention through upsells and cross-sells within the assigned book of business
• Negotiate client contract renewals to enhance Annual Recurring Revenue and foster long-term relationships
• Generate proposals and documentation to support the sales process and manage the sales pipeline effectively

Required qualifications

• Post-secondary degree, preferably in business or a related field
• 3 years of experience in managing client relationships and driving revenue growth through upselling
• Strong time management and organizational skills
• Outgoing and personable nature with a sales-driven attitude
• Ability to thrive in a dynamic, fast-paced environment