Mid-Market Solutions Engineer

Job Summary

Working full-time in a remote or hybrid environment, the Mid-Market Solutions Engineer will engage with mid-market customers to identify business challenges, provide tailored solutions using Atlassian products, and support the sales cycle by demonstrating product value and fostering strong partnerships with sales teams.

Key responsibilities

• Collaborate with sales teams on Mid-Market Accounts to understand customer profiles and optimize solutions
• Conduct customer discovery sessions to identify pain points and map solutions to Atlassian products
• Lead value-based demonstrations and guide customers through their technical needs in the sales process

Required qualifications

• 1+ years of experience in a pre-sales role with mid-market customers
• Strong presentation skills and ability to communicate effectively with diverse audiences
• Creative problem-solving skills with a customer-centric mindset
• Comfortable in both business and technical discussions, engaging with executives and technical teams
• Proven track record of building executive relationships and collaborating across teams