Military Counseling Consultant

Job Summary

A company is looking for a Military Counseling Triage Consultant (Tele-work).

Key Responsibilities

• Answer calls and live chats, identifying participant inquiries and providing referrals or information
• Provide Government approved Privacy Act Statement and conduct DoD Survivor Surveys as needed
• Offer Outbound Contact services and initiate escalation for potentially harmful incidents

Required Qualifications

• Must pass criminal history, fingerprint, and credential review/verification as per DODI 1402.05
• Must be a US Citizen
• Fluent English speaker
• Knowledge of Contact Center operations and military lifestyle