Minnesota Court Operations Associate

Job Summary

Providing advanced clerical and customer service support, the full-time hybrid Minnesota Court Operations Associate will facilitate court access by explaining procedures, assisting with court forms, and managing case processing in the Minnesota Court Information System (MNCIS).

Key responsibilities:

• Perform varied clerical work and case processing in MNCIS, including updating cases and handling court-related paperwork
• Attend court proceedings and assist judicial officers, ensuring proper routing of court filings and maintaining confidentiality
• Assist customers and attorneys in-person, by email, and over the phone, while performing quality assurance checks on court documents

Required qualifications:

• Graduation from an approved high school or equivalent
• At least six months of experience providing excellent customer service in challenging situations
• Demonstrated ability to handle multiple tasks with high accuracy under pressure
• Access to a reliable internet connection for remote work
• Fluency in English, both verbally and in writing