MIP Accounting Support Analyst

Job Summary

A company is looking for a MIP Associate Support Analyst.

Key Responsibilities

• Provide timely responses to customer service inquiries via a product ticket system
• Collaborate with customers to identify and resolve errors and defects through various communication channels
• Offer solutions and knowledge base articles to reduce recurring service requests and improve customer satisfaction

Required Qualifications

• High school diploma or equivalent; 2-year degree in Accounting or 2 years of relevant work experience preferred
• 1-2 years of customer service experience required
• MIP Accounting experience required
• Basic knowledge of Office 365 applications
• Ability to learn and understand basic office software applications