Missing Bill Research Clerk

Job Summary

Investigating potential missing waste bills, the full-time Missing Bill Research Clerk will analyze payment history, contact vendors for bill copies, and ensure timely processing while working remotely.

Key responsibilities

• Monitors internal email for invoices and resolves open issues by facilitating requests to appropriate departments
• Researches missing waste bills by reviewing payment history and contacting vendors to verify billing details
• Negotiates payment extensions and resolves discrepancies to avoid service interruptions for clients

Required qualifications

• High school diploma or equivalent required
• 1 year of previous telephone experience in customer service or collections preferred
• General knowledge of billing processes and practices is preferred
• Proficiency in Microsoft applications
• Ability to work in an office occasionally when requested