Mississippi Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to assist customers in a fast-paced environment.

Key Responsibilities

• Support customer inquiries regarding insurance policies, coverage, and billing while offering additional products
• Provide expertise on products and services to ensure appropriate insurance coverage without cold calling
• Assist customers involved in accidents by setting up new claims and demonstrating empathy while offering additional products

Required Qualifications

• A minimum of two years relevant work experience, or two years post-secondary education
• For sales roles: Property & Casualty license or the opportunity to obtain it during training
• Ability to multitask and navigate multiple computer systems
• Must have a designated workspace free from noise and distractions
• High-speed internet and a wired connection to the provided computer are required