Mississippi Licensed Mortgage Associate

Job Summary

A company is looking for a Mortgage Customer Service Associate (Hybrid Role).

Key Responsibilities

• Manage inbound inquiries and act as an extension of the client
• Provide accurate solutions and guidance while building trust in customer relationships
• Document discussions and meet personal/team production metrics and quality targets

Required Qualifications

• High school diploma, GED, or equivalent required; bachelor's degree preferred
• 3+ years of previous experience in a customer support role required
• Experience in the tax/banking/mortgage/real estate industry required
• Strong computer skills and ability to work in a structured, high-volume environment
• Typing ability of 35wpm or more