Mississippi Scheduling Assistant

Job Summary

A company is looking for a Scheduling Assistant to provide administrative and patient support services in a remote environment.

Key Responsibilities

• Assist with scheduling and contact center activities, answering inbound calls to schedule appointments
• Maintain a high answer rate while documenting patient medical history in the electronic medical record (EMR)
• Perform other duties as assigned to enhance healthcare workflows and patient experiences

Required Qualifications and Education

• High school diploma or equivalent; healthcare-specific training preferred but not required
• Friendly, polite, and professional demeanor
• Self-motivated and detail-oriented, able to work independently
• Ability to maintain patient confidentiality and adhere to HIPAA regulations
• Reliable high-speed internet connection and a dedicated quiet workspace