Missouri Licensed Tax Program Manager
Job Summary
Leading the Remote Tax Pro program, the full-time Missouri Licensed Tax Program Manager will oversee talent development, program performance, and financial oversight while ensuring a high-quality client experience in a remote work environment.
Key responsibilities
- Provide direct leadership for the Remote Tax Pro program, including hiring, talent development, and performance management
- Oversee the creation and adherence to standard operating procedures (SOPs), regular reporting of program performance, and financial oversight
- Act as a liaison for Roll Up offices, ensuring consistent program participation and identifying opportunities for service expansion
Required qualifications
- Bachelor's degree in a related field or equivalent combination of education and work experience
- Minimum of 8 years of related work experience
- Proven ability to hire, coach, and lead high-performing teams
- Strong analytical skills with the ability to interpret operational and client experience data
- Must meet IRS e-file suitability requirements as defined by IRS Publication 3112
Complete Job Description
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