MIT Systems Engineer

Job Summary

A company is looking for a MIT Systems Engineer to join their team in the IT Support Department.

Key Responsibilities

• Provide remote and onsite escalation technical support for Managed IT clients
• Respond to support requests escalated by the Service Desk Engineers
• Troubleshoot according to best practices and standard operating procedures

Required Qualifications

• Experience with Active Directory and Windows Server administration
• Knowledge of Azure infrastructure design and administration
• Strong understanding of network design, implementation, and troubleshooting
• Proficiency with standard software suites such as Microsoft 365 and Adobe
• Willingness to mentor team members and pursue ongoing training and certifications