Monitoring and Observability Lead

Job Summary

Leading the monitoring and observability strategy for a large federal enterprise cloud platform, the full-time Monitoring and Observability Lead will manage metrics, logging, and alerting practices while mentoring engineers and ensuring operational excellence in a remote environment.

Key responsibilities

• Lead the platform's monitoring and observability strategy, including establishing service level objectives (SLOs) and alerting standards
• Coordinate around-the-clock operational monitoring, incident detection, triage, and escalation
• Implement observability tooling and automation as infrastructure as code (Terraform) while partnering with cross-functional teams

Required qualifications

• Bachelor's degree and 9+ years of relevant experience, or equivalent experience in lieu of education
• Demonstrated experience leading monitoring/observability or operations for production systems
• Hands-on experience with observability tooling (metrics, logging, alerting) and incident management
• Familiarity with cloud infrastructure (AWS) and Kubernetes (Amazon EKS)
• Ability to obtain and maintain a U.S. Public Trust / suitability determination