Montana Licensed Pharmacy Technician

Job Summary

To support member care initiatives, the fully remote Montana Licensed Pharmacy Technician will assist members with pharmacy claims processing, respond to inquiries from various stakeholders, and provide administrative support to leadership teams during standard business hours, Monday to Friday, 8 am to 5 pm Mountain Time.

Key responsibilities:

• Assist members with pharmacy claims processing and respond to inquiries from clients, pharmacies, and physician offices
• Troubleshoot claim processing issues and document actions in the client database
• Conduct QA testing for client transitions and prepare invoices for the Accounting team

Required qualifications:

• High School Diploma; a 2-year college degree in a related field is preferred
• Pharmacy technician experience is preferred
• Ability to explain prescription benefit plans to members and pharmacies
• Strong computer skills, including proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Analytical thinking and problem-solving skills