Mortgage Customer Support Specialist

Location: Remote
Compensation: Hourly
Reviewed: Sat, Apr 12, 2025
This job expires in: 19 days

Job Summary

A company is looking for a Personal Banker I to provide customer support for mortgage products and services.

Key Responsibilities
  • Answer incoming calls and make outbound follow-up calls regarding mortgage loans
  • Document call details accurately and resolve customer service-related issues
  • Build and maintain effective relationships with customers while performing other assigned duties
Required Qualifications
  • Experience in Mortgage Industry Customer Support
  • Contact Center experience
  • High school diploma or equivalent
  • Basic understanding of the mortgage industry preferred
  • Ability to navigate multiple information screens effectively

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