Mortgage Loan Opener

Job Summary

To support the mortgage loan origination process, the remote Mortgage Loan Opener will initiate file setups, verify borrower data, and ensure compliance with regulatory requirements while collaborating with loan officers and processors.

Key responsibilities

• Complete new loan setups within 24 hours of receiving a completed application to ensure timely processing
• Request and obtain necessary documentation from borrowers, verifying accuracy and compliance with company policies
• Serve as the first point of contact for borrowers, responding to inquiries regarding loan status and required documents

Required qualifications

• High school diploma or GED required; Associate or Bachelor's degree preferred
• 2+ years' experience in mortgage or loan processing or related administrative roles within financial services
• Knowledge of state-specific requirements related to loan processing and documentation
• Solid understanding of GFE, TIL, and RESPA guidelines and requirements
• Encompass software experience and/or compliance knowledge related to disclosures preferred