Mortgage Loan Opener
Job Summary
To support the mortgage loan origination process, the remote Mortgage Loan Opener will manage the setup of loan files, verify borrower data, and ensure compliance with regulatory requirements while facilitating communication between borrowers and loan officers.
Key responsibilities
- Complete new loan setups within 24 hours of receiving a completed application to ensure timely processing
- Request and obtain necessary documentation from borrowers while verifying all required information for accuracy and compliance
- Serve as the first point of contact for borrowers, addressing inquiries regarding loan status and required documents
Required qualifications
- High school diploma or GED required; Associate or Bachelor's degree preferred
- 2+ years' experience in mortgage or loan processing or related administrative roles within financial services
- 1+ years' customer service experience in a fast-paced work environment
- Knowledge of state-specific requirements related to loan processing and documentation
- Solid understanding of GFE, TIL, and RESPA guidelines and requirements
Complete Job Description
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