Mortgage Loan Processor

Job Summary

Managing and processing loan applications from initiation to closing, the full-time Mortgage Loan Processor will verify applicant information, ensure compliance with regulatory requirements, and facilitate communication between borrowers, loan officers, and underwriters in a remote setting.

Key responsibilities:

• Support complex administrative and operational processes on home loan applications, including communication with customers and third parties to obtain missing information
• Deliver outstanding customer service by regularly updating customers for a consistent experience
• Prepare loans for underwriting review and ensure compliance with underwriting guidelines and internal policies

Required qualifications:

• 5+ years of Loan Processing experience in a mortgage setting
• Experience with the Encompass system
• Proven ability to independently manage workload and meet expectations
• Experience in proactive problem-solving and resolving customer complaints
• Strong organizational skills to gather, interpret, and manage data