Mortgage Operations Associate
Job Summary
To support the development of future mortgage professionals, the full-time Mortgage Operations Associate will participate in a 90-day paid training program remotely, gaining exposure to mortgage fundamentals, customer experience, and operational workflows.
Key responsibilities:
- Participate in structured training covering mortgage fundamentals, customer service, and workflow management
- Gain hands-on experience with NEO's loan origination platform and collaborate with teams to enhance borrower experience
- Receive mentorship and real-world exposure to various career paths within mortgage Operations and Sales Support
Required qualifications:
- Strong work ethic and a growth mindset
- Eagerness to learn and thrive in fast-paced environments
- Detail-oriented and organized approach to tasks
- Positive energy and a team-first mentality
- Bachelor's degree preferred, with 1-3 years of professional experience in customer service or related fields being a plus
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