Mortgage Operations Supervisor

Job Summary

A company is looking for a Mortgage Operations Supervisor to oversee daily activities related to the closing team and default management functions.

Key Responsibilities

• Supervise day-to-day activities of the closing team and default management functions
• Manage workflow, ensuring timelines, quality, and service expectations are met
• Provide training, coaching, and team building for support staff while managing employee records and performance reviews

Required Qualifications

• Bachelor's degree or equivalent work experience
• Typically four or more years of relevant experience
• Good understanding of loan processing and servicing support functions
• Basic knowledge of human resources policies and programs
• Ability to manage multiple tasks/projects and deadlines simultaneously