Mortgage Processing Manager
Job Summary
To support a growing mortgage processing team, the full-time Mortgage Processing Manager will supervise production staff, manage loan officer relationships, and ensure efficient processing of mortgage loans in a hybrid remote environment.
Key responsibilities
- Directly supervise processors to meet departmental and organizational goals
- Manage processing workflow, including staffing needs and workload allocation
- Champion customer service excellence by promoting a supportive and knowledgeable service culture
Required qualifications
- Bachelor's degree in Business Management, Finance, Administration, or 5 years of management experience in the mortgage industry
- Minimum of 3 years' experience in a management or equivalent position
- Comprehensive knowledge of residential mortgage processing, underwriting, and closing procedures
- Strong leadership skills with the ability to manage teams for productivity and accuracy
- Proficient in Microsoft Word, Excel, Outlook, and an electronic Loan Origination System, such as Encompass
Complete Job Description
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