MSP Account Manager

Job Summary

To manage end-to-end delivery operations for the contingent workforce program within Tennessee, the full-time remote MSP Account Manager will ensure timely requisition fulfillment, cultivate client relationships, and monitor program performance against KPIs.

Key responsibilities

• Manage delivery operations for contingent workforce programs, ensuring quality requisition fulfillment
• Cultivate strong relationships with client stakeholders and supplier partners, serving as the primary contact for program matters
• Monitor program performance and implement corrective actions as needed while providing ongoing client support

Required qualifications

• Bachelor's degree in Business, Marketing, or a related field
• 5-8 years of account management experience in staffing or recruiting, particularly within the public sector
• Knowledge of engagement types, including Time and Materials (T&M) and Statement of Work (SOW) project delivery
• Prior experience with Vendor Management Systems (VMS) and contingent workforce management
• Proven ability to grow accounts and manage operational delivery effectively