MSP Systems Engineer

Job Summary

A company is looking for a Systems Engineer who is responsible for maintaining, supporting, and improving client IT environments across on-premises and cloud infrastructure.

Key Responsibilities

• Monitor, maintain, and administer client servers, workstations, and network devices
• Respond to and resolve Level 2/3 support tickets and escalations
• Plan, design, and implement infrastructure projects including server builds and cloud migrations

Required Qualifications

• Several years of experience in systems engineering or administration, ideally in an MSP environment
• Strong knowledge of Windows Server, Active Directory, Group Policy, DNS, and DHCP
• Experience with virtualization platforms such as VMware and Hyper V
• Solid understanding of networking fundamentals including VLANs and VPNs
• Familiarity with backup/DR tools and RMM/PSA platforms