Multi-State Licensed Clinical Program Manager

Job Summary

To support a growing care navigation program, the full-time Multi-State Licensed Clinical Program Manager will design and implement workflows and clinical standards while leading a multidisciplinary team, all in a remote setting.

Key responsibilities

• Design and operationalize care navigation workflows, SOPs, and clinical standards
• Lead the hiring, mentoring, and performance management of a multidisciplinary clinical team
• Develop reporting frameworks for clinical outcomes and ensure regulatory compliance

Required qualifications

• Active Nurse Licensure Compact (NLC) multistate license; prepared to obtain licensure in non-NLC states
• 3-5+ years of experience in care navigation, case management, or related patient-facing roles
• Direct experience with Medicare billing and time-based documentation
• Proven track record of leading or supervising clinical or operational teams
• Working understanding of Medicare regulations, HIPAA, and state telehealth compliance requirements