Multi-State Licensed Resolution Manager

Job Summary

A company is looking for a Resolution Manager to manage claims and provide exceptional customer service.

Key Responsibilities

• Analyze claims exposure and execute decision-making to resolve claims effectively
• Communicate with all parties involved in the claim process to ensure resolution
• Document and communicate claim activity in a timely manner to support claim outcomes

Required Qualifications

• High School Diploma
• Minimum of 3 years related claims experience
• Active adjusters' licenses preferred (TX or FL); must be willing to obtain others
• Knowledge of industry standards and practices
• Computer experience with claims and business software