Multi-State Licensed Resolution Manager

Job Summary

A company is looking for a Resolution Manager to manage claims and provide exceptional customer service in a fully remote role.

Key Responsibilities

• Execute decision-making to analyze claims exposure and plan appropriate resolutions
• Interact with various parties involved in the claim process to ensure effective communication
• Document and communicate claim activity in a timely manner to support claim outcomes

Required Qualifications

• High School Diploma
• Minimum of 3 years related claims experience
• Active adjusters' licenses preferred (multi-state, TX or FL)
• Knowledge of accepted industry standards and practices
• Computer experience with related claims and business software