Multi-State Licensed Resolution Manager

Job Summary

A company is looking for a Resolution Manager to manage claims and provide exceptional customer service.

Key Responsibilities

• Execute decision-making to analyze and resolve claims exposure effectively
• Interact with various parties involved in the claim process to ensure effective communication
• Document and communicate claim activity timely and efficiently to support claim outcomes

Required Qualifications

• High School Diploma
• Minimum of 3 years related claims experience
• Appropriate licensing and/or certification in all states where claims are handled
• Knowledge of accepted industry standards and practices
• Computer experience with related claims and business software