Multi-State Licensed Resolution Manager

Job Summary

A company is looking for a Resolution Manager to oversee claims management and resolution processes.

Key Responsibilities

• Execute decision-making to analyze and resolve claims while ensuring effective communication with all parties involved
• Provide exceptional customer service to claimants and document claim activities efficiently
• Investigate, evaluate, and resolve General Liability claims in partnership with clients

Required Qualifications

• High School Diploma
• Minimum of 3 years related claims experience
• Active adjusters' licenses in relevant jurisdictions preferred; willingness to obtain additional licenses required
• Knowledge of industry standards and practices
• Computer experience with claims and business software