Multifamily Customer Engagement Principal

Job Summary

Consulting with management on customer network development, the full-time remote Multifamily Customer Engagement Principal will build relationships with multifamily owners and DUS lenders, develop financing strategies, and support customer engagement opportunities.

Key responsibilities

• Building strong relationships with multifamily owners and DUS lenders by developing customized financing strategies and delivering best-in-class customer service
• Partnering with credit, legal, risk, and servicing teams to structure transactions that balance mission and market objectives with sound credit principles
• Providing guidance and recommendations on promoting and selling Fannie Mae's products and services

Required qualifications

• 8 years of relevant experience
• Strong understanding of Fannie Mae multifamily products and DUS/GSE underwriting standards
• Ability to deliver training on complex products and processes
• Bachelor's degree or equivalent
• Demonstrated relationship management skills with internal and external stakeholders