Multifamily Digital Marketing Manager

Job Summary

To enhance the prospect and resident experience across multifamily communities, the full-time Multifamily Digital Marketing Manager will develop engaging marketing initiatives, manage social media strategies, and support onsite teams with branding and communication, all while working remotely.

Key responsibilities:

• Develop and implement resident engagement initiatives to strengthen community culture and satisfaction
• Create and execute portfolio-wide social media strategies and engaging content across various platforms
• Lead online reputation management initiatives and monitor feedback to enhance the overall customer journey

Required qualifications:

• Bachelor's degree in Marketing, Communications, Hospitality, Business, or a related field preferred
• 3-5+ years of experience in multifamily marketing, customer experience, or hospitality
• Strong knowledge of social media platforms and digital engagement strategies
• Experience using Canva for marketing collateral and digital content creation
• Working knowledge of Knock CRM and Yardi or comparable multifamily software