Multilingual Patient Access Representative

Job Summary

A company is looking for a Healthcare Services Multilingual Representative II.

Key Responsibilities

• Schedule, confirm, and cancel appointments while managing inbound and outbound customer contacts
• Resolve patient issues by utilizing resources and providing comprehensive service for caller requests
• Maintain computer skills to effectively use applicable software and support multiple call queues

Required Qualifications

• High School diploma
• 6+ months of experience in a contact center role
• 6+ months of experience in an administrative support role