Multilingual Patient Access Representative

Job Summary

A company is looking for a Healthcare Services Multilingual Representative II in the Patient Access Center, working remotely.

Key Responsibilities

• Schedule, confirm, and cancel appointments while handling inbound and outbound customer contacts
• Resolve patient issues and provide comprehensive service to facilitate caller requests
• Maintain computer skills to effectively utilize applicable software and support multiple queues with inbound call volume

Required Qualifications

• High School diploma
• 6+ months of experience in a Contact Center role
• 6+ months of experience in an Administrative Support role