Music Client Services Specialist

Job Summary

A company is looking for a Music Client Services Specialist who will provide client support for music distribution.

Key Responsibilities

• Provide excellent customer service to clients via email and live chat
• Assist customers with platform questions, troubleshooting, and general distribution inquiries
• Maintain accurate records of customer interactions and transactions using the CRM system

Required Qualifications

• Experience in customer service or client support roles
• Ability to organize large amounts of data efficiently
• Familiarity with CRM systems
• Knowledge of industry trends and music releases
• Willingness to contribute to process improvement