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Job Summary

Managing a portfolio of clients, the full-time Account Manager will focus on onboarding, retention strategies, and conducting quarterly business reviews in a remote setting.

Key responsibilities

• Onboard new clients and ensure smooth transitions into services
• Develop and implement retention strategies to enhance client satisfaction
• Conduct quarterly business reviews to assess client needs and service effectiveness

Required qualifications

• Bachelor's degree in Marketing, Business, or a related field
• 3+ years of experience in account management or client services
• Proven track record of managing client relationships and driving retention
• Experience with CRM software and data analysis tools
• Strong understanding of digital marketing strategies and trends