National Account Coordinator

Job Summary

A company is looking for a National Account Coordinator, Household Goods.

Key Responsibilities:

• Perform introductory and pre-move counseling calls with customers
• Manage day-to-day customer service needs and maintain communication throughout the moving process
• Process customer files according to established client policies and ensure timely management of overages

Required Qualifications:

• High School diploma (Bachelor's degree preferred)
• Two years of experience in relocation or a closely related customer service industry preferred
• Typing speed of 40-50 WPM
• Proficient in Microsoft Office