National Account Coordinator

Job Summary

National Account Coordinator, a full-time exempt position, is responsible for managing the order process for national accounts, building and maintaining customer relationships, and ensuring customer satisfaction through effective communication and support.

Key Responsibilities

• Manage the order process for national accounts and ensure timely handling of orders
• Build and nurture relationships with customers to enhance satisfaction and educate them on services
• Respond to and resolve customer inquiries and complaints promptly

Required Qualifications

• High School diploma or equivalent
• 3-4 years of sales experience, preferably in equipment sales
• Experience in customer relationship management
• Knowledge of equipment and related services is preferred
• Ability to adapt to a fast-paced environment and stay informed about products