National Account Manager
Job Summary
Driving customer retention and growth, the remote National Account Manager will manage 30-60 assigned accounts, focusing on strategic relationship management, opportunity growth, and collaboration with internal teams to deliver exceptional service.
Key responsibilities
- Collaborate with Sales to develop and execute strategic account plans while maintaining strong client relationships
- Conduct periodic client visits and lead onsite assessments, training sessions, and account reviews
- Serve as the primary escalation point for assigned accounts, ensuring rapid response to client needs and requests
Required qualifications
- High school diploma or equivalent required
- 2+ years of proven experience in account management, training, or product-related roles
- Proficient in Microsoft Office Suite (including PowerPoint, Excel, and Word)
- Advanced problem resolution skills with the ability to work effectively under pressure
- Experience with or willingness to learn AI tools and emerging technologies
Complete Job Description
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