National Client Relations Specialist

Job Summary

Seeking a detail-oriented and proactive National Client Relations and Operations Specialist, this remote or hybrid full-time position will manage client relationships, coordinate operational processes with Managed Services Providers, and support the onboarding and servicing of accounts.

Key responsibilities:

• Serve as the primary operational liaison between Managed Services Providers, Vendor Management Systems, and internal field offices
• Schedule and facilitate monthly meetings with national clients to discuss process management and expansion opportunities
• Maintain and update client information and documentation, ensuring compliance with company policies and industry standards

Required qualifications:

• 2+ years of experience working with Managed Services Providers and Vendor Management Systems
• Associate's or Bachelor's degree preferred
• 2+ years of experience in a client-facing capacity
• Strong organizational skills with the ability to manage multiple tasks and meet tight deadlines
• Ability to handle confidential information with discretion