Nationally Licensed Pharmacy Technician

Job Summary

Providing front-line customer support, the remote Nationally Licensed Pharmacy Technician will manage inbound inquiries from members, pharmacies, and prescribers while adhering to productivity and quality standards.

Key responsibilities

• Provide real-time support to pharmacies with point-of-service inquiries
• Educate prescribers on formulary and prior authorization processes
• Assist members with pharmacy benefit inquiries and document relevant information

Required qualifications

• Bachelor's degree or equivalent experience required
• Minimum three (3) years of current/recent PBM and/or pharmacy experience required
• Active/current National Pharmacy Technician Certification (NHA or PTCB) or ability to obtain within six (6) months of employment