Nebraska Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Work at Home in NE.

Key Responsibilities

• Handle incoming phone calls and serve as the primary customer interface for inquiries
• Research and resolve customer issues using appropriate systems and reference materials
• Stay current on policies and procedures to ensure compliance and enhance customer satisfaction

Required Qualifications

• High School Diploma or Equivalent with three years of experience in a complaint-type customer service setting (health insurance preferred)
• Availability for 14 to 16 weeks of training
• Must reside within the state of Nebraska or immediate Omaha metro area
• Must have a distraction-free environment and high-speed internet for remote work
• Basic medical/dental terminology knowledge is a plus