Nebraska Licensed Customer Service Rep

Job Summary

A company is looking for a Customer Service Representative to work from home in Nebraska.

Key Responsibilities

• Handle incoming phone calls and serve as the primary customer interface for inquiries
• Research customer information and resolve issues using established systems and policies
• Stay current on regulations and product knowledge to ensure compliance and enhance customer satisfaction

Required Qualifications

• High School Diploma or Equivalent with three years of customer service experience, preferably in health insurance
• Availability for 14 to 16 weeks of training
• Reliable internet service and a dedicated, distraction-free workplace
• Basic knowledge of medical/dental terminology is a plus