Network Administrator Help Desk Specialist

Job Summary

A company is looking for a Network Administrator/Help Desk Specialist to support the Personnel Enterprise Decision Support System (PEDSS) contract.

Key Responsibilities

• Maintain connectivity between client systems, servers, and mainframe access
• Serve as the first point of contact for help desk users and troubleshoot issues
• Monitor network performance and enforce security policies

Required Qualifications

• Active Secret clearance
• Bachelor's or Associate degree with 2+ years in network/system administration roles
• Additional 1-2 years in an IT help desk or user support environment
• Experience with eMASS (Enterprise Mission Assurance Support Service) is required
• Experience with Army secure networks (NIPRnet/SIPRnet) preferred