Network Administrator I

Job Summary

Providing remote technical support for employees, the fully remote Network Administrator I will manage computer systems, software, and peripherals while ensuring effective communication and troubleshooting across a nationwide organization.

Key responsibilities:

• Deliver remote support for computers, software, and peripherals to maintain operational efficiency
• Diagnose and resolve hardware and software issues while assisting employees through remote support sessions
• Manage onboarding and offboarding processes, including maintaining documentation and support procedures

Required qualifications:

• 3+ years of experience installing, configuring, and administering desktops on the Windows platform
• Experience managing Microsoft O365 and Google Workspace tenants
• Ability to develop and maintain internal documentation and diagrams
• Strong customer service skills with experience interfacing with clients
• Flexibility to be available outside regular work hours for on-call rotation