Network Manager

Job Summary

To support the growth and operational excellence of the Equip vendor network, the remote Network Manager will manage vendor relationships, monitor performance metrics, and ensure service quality across Durable Medical Equipment (DME) providers serving various healthcare partners.

Key responsibilities

• Manage day-to-day relationships with assigned DME vendor partners, addressing performance and operational matters
• Monitor vendor performance metrics and service levels to ensure alignment with contractual expectations
• Collaborate with cross-functional teams to improve workflows and enhance the vendor and customer experience

Required qualifications

• Bachelor's degree preferred or equivalent experience in healthcare operations, network management, or vendor management
• 4+ years of experience in healthcare, DME, post-acute care, operations, or vendor management roles
• Experience working with external partners or vendors in an operational or customer-facing environment
• Strong organizational and time-management skills with the ability to manage multiple priorities
• Analytical skills with the ability to interpret performance metrics and identify trends