Network Support Specialist

Job Summary

A company is looking for a Network Support Specialist to provide infrastructure support and ticket resolution.

Key Responsibilities

• Triage and resolve incoming Service Desk tickets related to infrastructure
• Support infrastructure components including data centers, routers, and Azure services
• Identify and resolve hardware, software, and configuration issues

Required Qualifications

• Associate degree in computer science or related field, or equivalent experience
• 2-3 years of relevant experience in a business environment
• Proficiency in network concepts and protocols, including TCP/IP and network security
• Experience with server hardware, operating systems, Office 365, Azure, and Entra Id
• Basic PowerShell experience