Nevada Licensed Care Agent

Job Summary

Providing exceptional customer support, the part-time Nevada Licensed Care Agent will assist Ibotta users via email, investigate account issues, and contribute to special projects, all while working remotely for up to 25 hours a week, including Saturday availability.

Key responsibilities

• Deliver excellent customer service to Ibotta Savers through email communication
• Investigate and resolve issues related to user accounts and the Ibotta app
• Support leadership teams on special projects as needed

Required qualifications

• Previous experience in customer service
• Ability to work remotely, with prior remote work experience preferred
• Strong organizational skills and attention to detail
• Technologically savvy, with familiarity with Android and Apple devices
• Ability to think critically and solve problems effectively