Nevada Licensed Care Coordinator

Job Summary

To support a growing healthcare team, the full-time Nevada Licensed Care Coordinator will manage a panel of 400-450 patients, conduct monthly outreach, and provide health coaching while working remotely in a HIPAA-compliant home office.

Key responsibilities:

• Conduct 50-60 daily outbound calls to patients, ensuring continuity of care and providing tailored health coaching
• Collaborate with clinical teams and caregivers to address patient needs and close gaps in care
• Document all patient interactions in real time while maintaining HIPAA compliance and call quality standards

Required qualifications:

• Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C) or be a Certified Pharmacy Technician (CPhT)
• Minimum of 2 years of clinical experience in a primary care, hospital, or specialty healthcare setting
• Experience with Electronic Medical Records (EMRs) and strong computer navigation skills
• Proficiency in multiple technology platforms and ability to navigate complex systems
• HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability