Nevada Licensed Disability Advocate

Job Summary

To support a mission-driven team, the full-time remote Nevada Licensed Disability Advocate will serve as a primary contact for health plan members, guiding them through the Social Security disability process while managing relationships with medical providers and government agencies.

Key responsibilities

• Act as the main point of contact for health plan members, providing regular communication and clarifying complex information
• Manage relationships with medical providers and government agencies to ensure timely processing of applications
• Gather and submit necessary documentation for disability applications, ensuring accuracy and completeness

Required qualifications

• Minimum of 2 years of experience in customer service, with a preference for social services or case management backgrounds
• Fluency in English and Spanish, with strong communication skills in both languages
• Proficiency in Microsoft Suite and ability to navigate multiple software systems
• Detail-oriented with a goal-driven mindset and willingness to learn
• Ability to manage time effectively and multitask in a fast-paced environment