Nevada Member Services Advocate

Location: Remote
Compensation: To Be Discussed
Reviewed: Thu, May 01, 2025
This job expires in: 8 days

Job Summary

A company is looking for a Member Services Advocate in Nevada.

Key Responsibilities
  • Serve as the primary contact for members regarding benefits, eligibility, referrals, and claims
  • Provide quality customer service by educating members and resolving their issues efficiently
  • Document transactions and follow departmental policies to ensure compliance and operational efficiency
Required Qualifications
  • 1-2 years of call center or related customer service experience
  • 1-2 years of experience with Medicare benefits preferred
  • Experience in the healthcare, insurance, or pharmacy industry is desirable
  • Data entry and general computer skills are required
  • Ability to maintain a calm demeanor in high-pressure situations

COMPLETE JOB DESCRIPTION

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