New Business Case Manager

Job Summary

A company is looking for a New Business Case Manager.

Key Responsibilities

• Provide exceptional customer service and operations support to producers and policy owners
• Resolve customer inquiries and issues by determining appropriate solutions
• Research and assist with problem resolution, service information, and technical inquiries

Required Qualifications and Education

• 1-2 years of experience in a related customer service role
• College degree or equivalent experience preferred
• Strong organizational and time management skills
• Ability to navigate multiple operational systems efficiently
• Demonstrated computer proficiency, including Microsoft Word, Excel, and Outlook