New Business Customer Success Advocate

Job Summary

A company is looking for a New Business Customer Success Advocate.

Key Responsibilities:

• Engage with prospective customers to understand their challenges and match them with appropriate software solutions
• Educate and guide prospects through the customer journey
• Manage a pipeline of leads and demo the software to potential buyers

Qualifications:

• 2-5 years of B2B customer success experience
• 2+ years of experience in a customer success or sales role in a B2B SaaS company
• Belief in customer-focused sales rather than transactional sales
• Positive outlook and strong sense of responsibility
• Goal-oriented with accountability for daily, weekly, and monthly activities